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FAQ - Frequently Asked Questions

The definition of a channel manager is that it’s an automated online tool that gives you more access to online channels and more control over your bookings. A channel manager allows you to sell all your rooms on all your connected booking sites (e.g. Booking.com, Expedia, the GDS, wholesale, your direct channel), at the same time. It automatically updates your availability in real-time on all sites and your PMS, when a booking is made, or when changes are made to your inventory. This means that a channel manager can dramatically help you drive reservations, increase revenue, save time, and reduce human errors.

Please contact our support help desk via Chat Service, Phone (+94 77 228 4000), Whatsapp (+94 77 228 4000) or email support@roomsnet.net. We will help you to setup your account, connect your online travel agents, update room inventories, update room rates and bring your property to live state.

Our charges are simple and straightforward. You have to pay an one time fee of 25USD for the Setting up. 2 USD for each room per month. No any hidden charges.

No, we charge a simple price per room per month. Please enter your number of rooms to calculate your fee.

Yes, we are providing 2 way synchronization for the PMS. Please contact your PMS provider & ask them to configure it. If you don't have a PMS, Citrus PMS (https://citruspms.com) is a RoomsNET family company. You can contact them and get advices.